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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jacob Esparza

September 10, 2024

5  out of  5
rating by Jacob Esparza
"I highly recommend working with Bob Jennings office. They have taken care of my family for years now and Corrine has been great with helping me navigate my renters and auto insurance as a first time customer."
We responded:
"Thank you so much for your kind words, Jacob! It's fantastic to hear that Corrine has been able to assist you with your renters and auto insurance. We're delighted to have been able to support your family over the years and look forward to continuing to do so!"
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jennifer pace

April 3, 2024

5  out of  5
rating by jennifer pace
"I have maintained insurance with State Farm for many years, and I appreciate the incredible customer service provided by Corrine Howard and Bob Jennings. They are helpful, attentive, and responsive, and they make me feel like part of the family!"
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing. "
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Eli Kaufmann

April 1, 2024

5  out of  5
rating by Eli Kaufmann
"Corrine is such a great representative who is always quick to provide me with great information and options that work for my lifestyle. Having her available to answer any and all my questions is very much appreciated!"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Vincent De Leon

March 5, 2024

5  out of  5
rating by Vincent De Leon
"When we speak to Corrine, she is always very kind, not only talks about business; but also asks how we're doing, remembers our life happenings; also enjoys a good joke. Makes the call very personable. She's very knowledgeable and full of information and additional resources that will assist clients. Thank you Corrine."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Jeremy Edds

March 4, 2024

5  out of  5
rating by Jeremy Edds
"I’ve been with this place since I graduated college and moved to Austin a few years ago. Sylvia Madrigal is the best! She is always quick to respond and helps out with whatever I need. Highly recommend this place."
We responded:
"Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that we were able to assist you with your insurance needs and that you found our service to be of great help. Your feedback is incredibly valuable to us, and it motivates us to continue providing exceptional service to all of our customers. We're here to make the insurance process as smooth and efficient as possible, and it's wonderful to know that we achieved that goal with your assistance."
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Abbie Restrepo

February 13, 2024

5  out of  5
rating by Abbie Restrepo
"I have been using State Farm for my renters & car insurance for a few years now & would highly recommend the staff at Bob Jennings office if you are in need of assistance. Corrine has always been happy to help & a true professional with her service through the years. She always makes me feel like she is just a phone call away if I ever need anything, which I greatly appreciate."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Sue Richey

February 12, 2024

5  out of  5
rating by Sue Richey
"We have been with Bob Jennings State Farm for many years. They have impeccable customer service and are always ready to help! in today's world where many workers seem not to care, these folks are a welcome breath of fresh air! Love doing business with them! More than a good neighbor and more like a good friend!!! Thank you, folks, for all you do!!!"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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Renee Rabb

February 7, 2024

5  out of  5
rating by Renee Rabb
"I have been with Bob Jennings and his team for over 30 years. I have never had a bad experience with any of his team on any of the occasions I reached out to them for assistance over the years. Sylvia, Corrine , and Lisa have always been kind ; patient in listening to my needs and finding the solutions seamlessly. Absolutely reach out to them you will be pleased."
We responded:
"We are committed to maintaining the high standard of customer service that you enjoyed during your visit. Your feedback serves as a source of inspiration for us to continue delivering outstanding service."
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Chaerli Faught

February 5, 2024

5  out of  5
rating by Chaerli Faught
"I have been with Bob Jenning's office since I moved to Texas (6 years ago). My car has been through many adventures (flat tires, towing, accidents) they have been there for me. The process has been smooth, and the people I've spoken to are knowledgeable in their field. I've developed a relationship with the office staff, and I love that I don't feel like JUST a client to them, but someone they genuinely care about."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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J S

January 27, 2024

4  out of  5
rating by J S
"Friendly and helpful! I have my home and auto through them at a better price than what I was paying my previous insurance company"
We responded:
"Thank you J S! Glad we could be of service. Thank you for trusting us with your insurance needs."
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Ilda Rodriguez

January 26, 2024

5  out of  5
rating by Ilda Rodriguez
"At State Farm, it's always suck a pleasure speaking to Ms. Corrine she is always so helpful and kind enough to get an answer when in doubt. Ms. Corine always takes the time to explain things in such a manner to completely understand policies and changes. We need more people like her in the world. Thank you Ms. Corrine @ Bob Jennings - State Farm Insurance Agent!!"
We responded:
"Thank you so much for your kind feedback, Ilda. Corrine is always ready and willing to go above and beyond for our customers to ensure they have the best Insurance experience. We look forward to working with you for years to come."
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Donald barron

January 23, 2024

5  out of  5
rating by Donald barron
"I have known Corrine for several years now. She is the poster child for great service, and communications, as well as an ambassador for Bob Jennings agency. I highly recommend you periodically review your insurance needs with her. It is good business and Corrine makes it enjoyable and almost fun. lol."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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margie hurst

January 22, 2024

5  out of  5
rating by margie hurst
"Bob Jennings office is always so pleasant and helpful. Corrine is always helpful and reaches out when needed to help resolve any issues. Highly Recommend."
We responded:
"Our team takes pride in being knowledgeable and dedicated to providing the best service to our customers. Your words are a testament to our commitment, and we're delighted to have been of service to you."
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James Tamasy

January 19, 2024

5  out of  5
rating by James Tamasy
"The office team is very professional and have always been there for me if I should have a need or question. I highly recommend them for all of your insurance needs."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Charles McCoy

January 17, 2024

5  out of  5
rating by Charles McCoy
"I recently moved back to Austin and needed to have local insurance, Bob and his team helped me port over all my insurance, Car, House, Personal and Umbrella. They were fast, reliable and cost effective."
We responded:
"Charles, Welcome back to Austin! It is great to be able to assist you with all your Insurance needs and ensure you have the right coverage for a great price!"
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Sibil Johnson-Williams

January 13, 2024

5  out of  5
rating by Sibil Johnson-Williams
"Great Staff Who Cares About Every Client. They Call and Email To Check On You, and Remind You Of Special Things About Your Accounts. They Take Care Of You And Your Family Always. Corrine and Lisa Granger Are The Best. I've Been Their Client For Over 30 Years. Thanks"
We responded:
"At our agency, providing excellent service and insurance solutions is our mission, and your feedback is truly motivating. We are committed to keeping up the great work to ensure the best service for our customers."
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roman guzman

January 12, 2024

5  out of  5
rating by roman guzman
"I have been a policy holder with State Farm for over 30 years and I can honestly say that I have been very happy with the service I have gotten especially with Bob Jennings and his staff. I enjoy how Corrine Howard always stays in touch with me during claims and even when I have no claims. I have never been hassled with or been denied any claims as long as I have been with State Farm. They always been fair and honest with me. I will continue to be a loyal customer for years to come."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Pamela Brenk

January 12, 2024

5  out of  5
rating by Pamela Brenk
"Lisa Granger always goes above and beyond for me. Plus I am completely impressed with the other employees there when I have a problem. I highly recommend Bob Jennings."
We responded:
"Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that we were able to assist you with your insurance needs and that you found our service to be of great help. Your feedback is incredibly valuable to us, and it motivates us to continue providing exceptional service to all of our customers. We're here to make the insurance process as smooth and efficient as possible, and it's wonderful to know that we achieved that goal with your assistance."
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Colette Girouard

January 12, 2024

5  out of  5
rating by Colette Girouard
"I have had State Farm insurance for over 40 years. The staff at this location is by far the most knowledgeable and professional I have ever had dealings with. Lisa Granger stands above all with her courtesy and consideration-- she is definitely my go to person at State Farm -- THANK YOU, LISA !"
We responded:
"We are committed to maintaining the high standard of customer service that you enjoyed during your visit. Your feedback serves as a source of inspiration for us to continue delivering outstanding service."
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Chris & Rachel Michael

January 10, 2024

5  out of  5
rating by Chris & Rachel Michael
"Corrine Howard has been an amazing and informative advocate at State Farm! We appreciate her help and guidance!"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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Deetra Keefer

January 10, 2024

5  out of  5
rating by Deetra Keefer
"I was helped to arrange to have defense driving class to reduce my premium. She went out of her way to help me."
We responded:
"Thank you for your review Deetra! We try to help find all the discounts we can for our policyholders. We appreciate YOU!"
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Farrial Garrie

January 5, 2024

5  out of  5
rating by Farrial Garrie
"Lisa, Is very professional & knowledgeable with the process she offers advice and options available to suit my needs. Outstanding employee and an asset to your business."
We responded:
"Our team takes pride in being knowledgeable and dedicated to providing the best service to our customers. Your words are a testament to our commitment, and we're delighted to have been of service to you."
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Dana Curtis

January 4, 2024

5  out of  5
rating by Dana Curtis
"I've had the pleasure of working with Corrine at Bob Jennings State Farm for three years, and she has consistently been the best. Her unwavering support and excellent communication make her an invaluable asset."
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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Marilyn Neal

December 31, 2023

5  out of  5
rating by Marilyn Neal
"We have been using this State Farm office since our move to Austin three years ago. The office personnel are very friendly, especially Corrine. She is very efficient and is able to answer any questions I might have. I highly recommend this State Farm office for your insurance needs."
We responded:
"We are committed to maintaining the high standard of customer service that you enjoyed during your visit. Your feedback serves as a source of inspiration for us to continue delivering outstanding service."
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Amalia Morales

December 30, 2023

5  out of  5
rating by Amalia Morales
"Sylvia and the rest of Bob Jennings team are always so helpful!"
We responded:
"We are committed to maintaining the high standard of customer service that you enjoyed during your visit. Your feedback serves as a source of inspiration for us to continue delivering outstanding service."